Public folder contacts not updating

Posted by / 27-Feb-2017 03:34

The Polycom SIP phones support a few different methods for software updates, most commonly utilizing a central FTP provisioning server so that all devices will check a single distribution point for configuration changes and new firmware images.The previous article mentioned above contains links with more details on enterprise deployment and management practices.Also this process can be used to downgrade software if needed as multiple versions can be stored in the same location and a menu will be presented to allow the desired version to be installed.All currently available versions of the Polycom UCS can be located in the official software release matrix online as well as on the product support page for any model SIP phone.As of the writing of this article the Lync specific firmware release is not yet included on the Polycom Hosted Server, so primarily Open SIP only firmware releases will be available using this method.

This process allows the device to be manually pointed to a Polycom hosted web server distribution point on the Internet to download and install new firmware packages from.

You can also manually check for updates by choosing Settings from the right side.

Zoom In A final Updating progress bar will be shown, and the unit will automatically power off when it completes.

Typically the user interacts with the list via the toolbar, for example, via a button which refreshes the list. This selection can update the toolbar or can trigger a detailed screen for the selection. On the selection of a list item another activity is started.

Every line in the widget displaying the data consists of a layout which can be as complex as you want.

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For example the recent 4.1 release is only providing Lync-specific features so devices currently used with other SIP platforms (.e.g Broadsoft, Avaya, Nortel, etc) should not install this update and should remain on 4.0 software for now.

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